THE TWO FUNDAMENTAL QUESTIONS EVERY MALAYSIAN BRAND MUST KEEP ASKING

By The Malketeer

In a competitive landscape home-grown brands constantly jostle for attention, striving to carve a niche in the hearts and minds of Malaysian consumers. In this pursuit, two pertinent questions emerge as the mantras for brand success: “Do you have an idea, and can you make it famous?”

These questions represent a critical juncture, where innovation and notoriety converge to unlock the full potential of a brand’s journey. Clarity on these points is indispensable for a brand to thrive.

The Genesis of a Brand: The Idea

The first question, “Do you have an idea?” is where every brand story begins. An idea is the creative spark that ignites a brand’s journey. It’s the nucleus from which all other brand elements emanate. An idea isn’t just a product or service; it’s a vision, a mission, a purpose. It’s the answer to the “Why” of a brand. A well-defined idea is the compass that sets the brand’s course, guides its strategy, and articulates the messaging.

Take a global brand like Apple. Its idea was not just to make computers or phones. It was to challenge the status quo, to “think different.” This idea has been the driving force behind their innovation and  approach to design, setting them apart from their competitors.

Let’s look at Grab in Malaysia. Their idea was not just about ride-hailing. It was about solving urban transportation challenges while empowering the lives of everyday Malaysians. This idea has driven their expansion into services like food delivery and digital payments. Grab’s unwavering commitment to this idea has made them an indispensable part of Malaysian daily life.

The Limelight: Making It Famous

Once a brand has a compelling idea, the second question comes into play, “Can you make it famous?” An idea, no matter how brilliant, is of little value if it remains hidden in the murky shadows. Making an idea famous requires strategic marketing, powerful storytelling, and an in-depth understanding of the ever-evolving landscape of consumer preferences and trends. It’s not only about creating a product but also building a community, and igniting conversations.

Consider the case of Nike. Their idea was encapsulated in a simple phrase – “Just Do It.” But what catapulted them to global stardom was their ability to make this idea famous. Through iconic ad campaigns, celebrity endorsements, and a commitment to social and cultural issues, Nike became a brand synonymous with athletic excellence and empowerment. They sold the idea of pushing boundaries and achieving greatness.

A quintessential Malaysian example is Petronas. The brand’s idea revolves around celebrating the unity and diversity of Malaysia. Through their festive advertisements, such as their iconic Hari Raya, Deepavali and Chinese New Year commercials, Petronas has transformed from a petroleum company into a brand that symbolises the spirit and soul of Malaysia. They’ve become an integral part of the Malaysian cultural celebrations.

AirAsia, is renowned for its relentless pursuit of making air travel affordable and accessible. AirAsia’s idea is consistently clear – now everyone can fly. Through bold marketing strategies and a charismatic leader in Tony Fernandes, AirAsia has not only disrupted the airline industry but made air travel more accessible to Malaysians, stimulating tourism and economic growth.

Another brand that excels in making its idea famous is Maybank. Beyond banking and financial services, their idea is centered on prosperity and inclusivity. Maybank’s marketing strategies have consistently emphasised their commitment to empowering communities and businesses. Their educational initiatives and corporate social responsibility programmes align with the values of Malaysian society.

The Power of Alignment

A successful brand aligns its idea and its fame. It shapes its image and narrative around the core idea, ensuring that every touchpoint with the consumer reinforces the central message. The brand’s story becomes the consumer’s story, and vice versa.

A successful illustration of such an alignment is Shopee. Their idea centered on making e-commerce easy and accessible to all Malaysians. Shopee has made it famous through strategic partnerships, innovative marketing campaigns, and events like the annual 9.9 and 11.11 shopping festivals. They’ve not only gained a significant market share but have become a part of the Malaysian pop culture.

Malaysia’s Sunway Group revolves around sustainable development and community-building. Their commitment to environmental conservation, education, and healthcare aligns with the nation’s aspirations. Sunway’s dedication to this idea is evident in the holistic approach to their properties, which serve as vibrant centers of education, healthcare, and commerce.

These examples underscore the enduring truth: the most successful brands are those that can answer both questions with unwavering clarity. They have a brilliant idea, and they’ve masterfully made it famous.


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