AirAsia has won World’s Best Low-Cost Airline for the 11th year in a row at the prestigious Skytrax World Airline Awards 2019.
AirAsia was also named Asia’s Best Low-Cost Airline and won the World’s Best Low-Cost Airline Premium Cabin award for its Premium Flatbed, available on widebody long-haul AirAsia X aircraft.
The Skytrax World Airline Awards are considered the global benchmark of airline excellence. This year’s results were decided by a survey of 21.65 million customers of 100 nationalities who reviewed over 300 airlines from September 2018 to May 2019.
AirAsia Group Berhad Executive Chairman Datuk Kamarudin Meranun said, “It’s an honour to be recognised by Skytrax for the 11th consecutive year for our commitment to providing affordable travel and guest-obsessed service. The fact that these awards are based on direct feedback is gratifying and wonderful recognition for the Allstars who put so much effort and commitment into service excellence for our guests.”
AirAsia has always been a pioneer within the industry, serving as the vanguard of low-cost travel in Asia Pacific. Today, AirAsia operates an unrivalled network of more than 140 destinations from 25 hubs in 22 markets and has picked up numerous awards for innovation, customer service, operational safety and employee and workplace excellence.
AirAsia X Berhad Chairman Tan Sri Rafidah Aziz said, “We once again continue to be recognised as providing the World’s Best Low-Cost Carrier Premium Cabins on our long-haul flights. Today’s win represents nine years of being the world’s best in this category and is dedicated to our Allstars who have been steadfast in upholding our corporate culture, mission and vision. This year, we will go even one step further by introducing the best of inflight comfort on the new Airbus A330neo, an aircraft which will change the face of long-haul flying as we know it. Combined with our renowned inflight service as a long-haul low-cost carrier, AirAsia X will strive to continue to offer excellent value for money to our guests to 30 destinations in 10 markets across the AirAsia Group long-haul network.”
The awards were accepted today at the Paris International Air Show by AirAsia Group Berhad Executive Chairman Datuk Kamarudin Meranun, AirAsia X Berhad Chairman Tan Sri Rafidah Aziz, AirAsia Group Deputy CEO (Airlines) Bo Lingam, AirAsia X Group CEO Nadda Buranasiri and 11 Allstar cabin crew from Malaysia, Thailand, Indonesia and India.