TikTok’s New Messaging Ads Let Brands Slide Into APAC Users’ DMs

By The Malketeer

The feature is now live across 10 APAC markets signalling TikTok’s aggressive push to dominate the region’s digital advertising landscape

In a bold move set to reshape social commerce, TikTok has unveiled its latest advertising innovation across the Asia Pacific region.

The platform’s new Messaging Ads feature promises to transform how brands connect with its massive user base, offering direct conversation capabilities that could make traditional social advertising look decidedly last-season.

Two Ways to Slide: Direct vs Instant Messaging

At the heart of this rollout are two distinct messaging options that give brands unprecedented flexibility.

The Direct Messaging Ads keep users within TikTok’s ecosystem, enabling seamless in-app conversations between brands and customers.

For businesses looking to cast a wider net, Instant Messaging Ads can redirect conversations to established platforms like WhatsApp or Facebook Messenger, meeting customers on their preferred messaging turf.

The feature is now live across ten APAC markets, including Australia, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Thailand, Vietnam, and Singapore, signalling TikTok’s aggressive push to dominate the region’s digital advertising landscape.

From Scroll to Sale: Revolutionising the Customer Journey

What sets TikTok’s Messaging Ads apart is their laser focus on conversion optimisation.

By enabling real-time conversations, brands can quickly identify and nurture high-quality leads, dramatically shortening the path from initial interest to purchase.

This two-way communication channel allows businesses to address customer queries instantly, potentially reducing the friction typically associated with social media advertising.

Early Adopters Already Seeing Results

The proof is in the pudding, as they say, and early adopters are already making waves with the new feature.

Beauty powerhouse Clyn Thailand, healthcare provider Phương Đông, and Indonesian cleaning service HydroClean have jumped on board, testing the waters of this new advertising frontier.

Their early adoption suggests a growing recognition of messaging’s potential to transform social media marketing strategies.

The Future of Social Commerce is Conversational

TikTok’s latest move suggests a broader shift in social media advertising, where one-way promotional messages are giving way to more dynamic, conversation-based engagement strategies.

By placing direct communication at the heart of its advertising solution, TikTok isn’t just offering a new ad format – it’s potentially rewriting the rules of social commerce in the APAC region.

As businesses increasingly seek more meaningful ways to connect with their audience, TikTok’s Messaging Ads appear perfectly positioned to bridge the gap between scrolling and shopping, potentially setting a new standard for social media advertising in the process.


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