MBSB Bank helps authorities nab syndicate

MBSB Bank Berhad is highlighting that, following a comprehensive internal review which prompted the initial police investigation, it is actively collaborating with the authorities to ensure a swift and thorough resolution of the illegal withdrawals case in Kota Kinabalu.

MBSB Bank says, “Our priority is the security and trust of our customers. We are working closely with the authorities to ensure the perpetrators are brought to justice. We have refunded all monies illegally withdrawn from the affected customers’ accounts.”

This incident involved a syndicate who colluded with certain staff members, now in remand by the police, to carry out the illegal withdrawals authenticated through forged National Registration Identity Cards (NRICs) used by the syndicate.

MBSB Bank assures that it is committed to maintaining the integrity of banking security for all our customers and will continue to work with the police and relevant authorities to ensure that those involved face the full consequences of their actions.

Last Friday, Bernama reported that police had detained 14 individuals, including four bank employees, to assist in the investigation into the fraudulent withdrawals of RM24.2 million from several fixed deposit accounts in Kota Kinabalu.

The police received four reports from account holders and bank staff in early June in Petaling Jaya, Selangor, after the victims noticed suspicious cash withdrawals from the fixed deposit accounts.

Bernama also reported that Bank Negara Malaysia had requested prompt refunds to all affected account holders.