#DTCX19July: A Seat On the Table for Everyone

We bring you insights from all corners of the marketing spectrum

Digital transformation is not an easy topic which is why to tackle this one perspective is never enough.
Which is why for MARKETING’s conference on Customer-Centric Digital Transformation (#DTCX19July) thought leaders from all corners of the marketing spectrum – Global Brands, Marketers, Startups, Academics and Authors will be sharing their insights on this topic.
Get to know the game changers you will be learning from and networking with on July 19th.

Chief Executive Officer – P.S. Thinking New Zealand Author, Speaker & International Consultant
The main driver of the conference Paul authored the best-seller ‘Branded Customer Service’ and currently is the Special Advisor, Strategy & Transformation for P. S. Thinking. Drawing from his 25 years of diverse experience as a Chief Economist, CEO and consulting in organisational change, transformation and innovation Paul will be sharing his learnings and current trends in this realm.

Group CMO & Chief Customer Experience Officer – CIMB Group
Adam oversees CIMB’s group-wide marketing and brand management function across all its geographies and business. He also leads and oversees Group Customer Experience Management across all geographies and business in CIMB Group.

Chief Customer Service & Customer Experience Officer – Celcom Axiata
René has nearly 20 years of experience in the telecommunication industry. He is currently the Chief Customer Service & Experience Officer of Celcom Axiata Berhad, where he has successfully transformed the division with substantial increases in net promotor scores and sales and has also achieved drastic cost reductions.

Advisor/Principal Consultant – Digital Talent Development & Leadership and People Analytics
Imran has more than 23 years experience in the human capital development field as a HR generalist, HR subject matter expert and HR Consultant. He obtained formal training on Human Capital Metrics & Benchmarking from PWC/Saratoga Institute in London. He was directly involved in the development of competency matrices for ICT industry and tele-communication sector in Malaysia. Imran is an Adjunct Professor at University Malaya and also the Advisor cum Principal Consultant with a few organisation namely Huawei Technologies Ltd(China), GTEX.Asia, & GOS Indoraya.

Global Director, Marketing & Communications- Catcha Group
A brand builder and natural communicator, with an affinity for tech, thanks to an Electrical Engineering degree. Stephanie has led award-winning, cross-border teams to create brand-defining programmes and points of view such as PwC Malaysia’s Building Trust Awards. Pioneered digital marketing efforts at PwC Malaysia. A Diversity and Inclusion advocate who wrote a monthly personal column, ‘Changing Hats’.
AND MANY MORE INDUSTRY GAME CHANGERS!
Be sure to book your ticket soon to take opportunity of our June Early Bird offer!
Date: 19th July 2018
Time: 8.30 am -6.00 pm
Venue: Sime Darby Convention Center, Bukit Kiara
To view the full list of speakers and the full conference agenda:
Click to visit DTCXJuly19 Microsite.

Download PDF Programme here.


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