The Rise of Self-service Digital Kiosk Revamps the F&B Industry

Popular fast food restaurants such as McDonald’s and Pizza Hut in Malaysia has already embarked on transformation in the most comprehensive ever – incorporating various new technologies and innovative customer service concepts of cashless payment option.

The food and beverage industry over the past couple of years has witnessed some significant growth. The sector has moved increasingly into innovation.

New technology is driving this interesting trend of apps introduction, digital kiosks and other self-services technologies.

The launch of a revolutionary device named i3Display SOS (Self-Ordering System) that ought to change the F&B industry for good. i3Display SOS software developed in-house is an interactive self-ordering system that allows F&B operators to manage costs effectively and enhance business revenue, while offering customers a better dining experience.

How is i3Display SOS different?
i3Display SOS kiosk is integrated with POS system. Customers can self-order the restaurant’s e-menu directly from the kiosk or their own mobile devices. F&B operators can broadcast customized menu to entice customers. i3Display SOS also operates queue management system that offers great convenience and time saving to customers.

Digital display panels are the ideal choice to enhance customer experience and improve efficiency and flexibility in the food serving industry.

With infotainment menu suggestions, and interactive self-ordering kiosks; capture the attention of your customers as they make their choice.

Bright, vibrant visuals of popular items or limited time offers can entice your targeted customers to walk into your restaurant.

What makes i3Display SOS so unique?
It offers tons of interactive features, providing the customers with a fun and convenient way of ordering, as compared to waiters taking orders the traditional way. i3Display SOS gives you the opportunity to customize the entire service experience for your customers with the ever powerful digital signage device.

Create business promotions, digital ads and play attractive videos all with a few clicks.
Using i3Display SOS you can edit digital menu board; product titles, description and pricing instantly with ease. i3Display SOS is able to copy the menu board and change to display different information at different times of the day.

Have a special menu for Friday evenings? i3Display SOS is flexible to schedule and broadcast menu content as you wish.

i3Display SOS also makes it easy to have numerous attractive software applications to draw larger engaging crowd for retailers.

Reduce printing cost with e-brochures or any other promotional products being digitally displayed.

i3Display SOS can be one of the smartest investments you make for your food and beverage industry business.

It is versatile and eye catching. i3Display SOS is a great way to reach people where they live, work and socialize with a powerful brand statement.
For enquiries, please call 03-7886 2423 to seek for assistance or visit

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Is the Customer at the heart of your Digital Transformation?
On 19th of July, MARKETING will be organising a conference on Customer-Centric Digital Transformation (#DTCX2018) to help you answer that question. The conference will be driven by Paul Stewart who authored the best-seller ‘Branded Customer Service’ and currently is the Special Advisor, Strategy & Transformation for TMI Malaysia. Drawing from his 25 years of diverse experience as a Chief Economist, CEO and consulting in organisational change, transformation and innovation Paul will be sharing his learnings and current trends in this realm.
He will be joined by key thought leaders in the areas of transformation, data analytics, customer service, branding, marketing, digital, human resources and more! Some of the key names who will be joining us include:
* Imran Kunalan Abdullah, Advisor/Principal Consultant – Digital Talent Development & Leadership and People Analytics
* George Aveling, CEO, TMI Malaysia
* Laurence Smith, Head, Asia Region, SmartUP
* Falko Leonhardt, Principal Consultant Transformation Strategy and Change, TMI
* Mohd Adam Wee Abdullah, Group CMO & Chief Customer Experience Officer, CIMB Group
* Rene Werner, Chief Customer Service & Customer Experience Officer, Celcom Axiata Berhad
and MORE!
Get ready to be inspired by case studies on transformation, honest conversations on driving change and actionable insights you can take back to implement in your organisation.
Date: 19th July 2018
Time: 8.30 am -6.00 pm
Venue: Sime Darby Convention Center, Bukit Kiara
For more information on DTCX 2018:
Click to visit DTCXJuly19 Microsite.
Download PDF Programme here.
Contact Amira [email protected] | 03 7726 2588
Book your spot early to avoid disappointment!

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The APPIES is an annual event that presents a rare opportunity for creative, media, digital and marketing agencies or brands to present their best campaigns to the industry.

This is the only event where Live Presentations meets Live Judging.

Similar to TED Talks, The APPIES is the chance for great presenters with outstanding work to show it off to some of the industry’s most important industry leaders.

This year’s winners will receive Gold, Silver or Bronze trophies for 21 categories, and 6 special Best of Best categories (red trophies) that require no submissions!

Campaign entries must have run between June 2023 to May 2024

Submissions Deadline
30th June 2024

APPIES Festival – Judging & Presentations
11th – 12th July 2024 (Malaysia)


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