Watsons is proud to announce the appointment of Caryn Loh as Regional Managing Director – Health & Beauty Asia, effective 1 June 2026. In this expanded role, Caryn will continue her responsibilities as Regional Exclusives Director for Watsons International, while spearheading the strategic growth and operational leadership of Watsons across Malaysia, Taiwan, and Thailand.
This appointment marks a significant milestone in Watsons’ commitment to accelerating regional collaboration, driving innovation, and strengthening its leadership position as Asia’s leading health and beauty retailer.
With more than 21 years of distinguished leadership within Watsons, Caryn has played a transformative role in shaping the company’s growth, commercial success, and customer-first culture.
She made history in 2016 as the first Malaysian appointed Chief Operating Officer and Country Head of Watsons Malaysia, setting a new benchmark for leadership excellence in the retail industry.
In her new regional capacity, Caryn will lead the continued expansion of Watsons’ health and beauty ecosystem across key Asian markets, with a strong focus on elevating customer experiences, accelerating innovation, and strengthening the company’s exclusive product portfolio across the region.
Under Caryn’s leadership, Watsons has consistently achieved remarkable milestones and industry recognition. In 2025, the brand was honored with the Putra Brand Icon recognition and the Platinum Award at the Putra Brand Awards, in celebration of 15 consecutive years of consumer trust and brand excellence.
Watsons Malaysia was also recognised globally as “Brand of the Year” in the Health & Beauty category at the 2025-2026 World Branding Awards.
Caryn’s visionary leadership and contributions to the retailer sector have also earned her numerous prestigious accolades. In 2025, she received the World Outstanding Women CEO Leadership Excellence Award following her recognition as one of AFFIN INVIKTA Malaysia’s Top 30 Women of Excellence in 2024.
She was also honored with the Executive of the Year – Retail awardat the Malaysia Management Excellence Award for her outstanding achievements and impactful leadership.
Commenting on her appointment, Caryn said:
“I am honored to take on this expanded regional role at a time when the health and beauty industry is evolving rapidly across Asia. Together with our talented teams, we will continue to innovate, strengthen our customer connections, and deliver meaningful value to the communities we serve”.
Watsons extends its sincere appreciation to its customers, business partners, and stakeholders for their continued trust and support as the company continues to grow and shape the future of health and beauty retail across Asia.
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