Nalin Jain takes over from Lennart Stegland as the new Managing Director of Volvo Car Malaysia.
Volvo Car Malaysia reportedly recorded strong growth in 2018 thanks to the brand’s transformation plan that started with the introduction of the XC90 T8 Twin Engine in late 2015.
The company recorded a total volume of 1,384 units delivered in 2018, a 35 per cent increase from 2017 (1,201 units) and a 48 per cent increase in 2016 (2016) with the XC60 being the best-selling model of 2018 whilst the XC40 retaining a strong order book for 2019.
In terms of export, a total of 1,889 units were delivered to Asia Pacific markets such as Taiwan, Thailand, Philippines and Vietnam from Volvo Car’s recently upgraded production facility in Shah Alam.
On the front-end, the brand had implemented the Volvo Retail Experience (VRE) global retail standard to its 11 dealerships nationwide; involving a complete overhaul of its customer experience, in both the sales and aftersales.
In 2018, Volvo Car Malaysia had also launched Volvo Service Agreement, a comprehensive service package; Volvo Car Leasing, a first for the brand in Southeast Asia; and intends to introduce Volvo Insurance, in partnership with AXA Insurance, later this year.
Volvo Car Malaysia is projecting a double-digit growth in 2019 with the new XC40 and the opening of more retail locations as the two main drivers.