TBWA and PHD win Singapore Airlines $100 million business

February 7, 2019

Singapore Airlines has appointed TBWA\ and PHD for global creative and media duties, following a six-month pitch process handled by R3. The appointment takes effect 1 April 2019 (this is no April Fool’s joke) and the contract is effective for five years.

TBWA\ and PHD will jointly provide overall strategy, creative, media planning and content narrative solutions under one holding group, which will result in enhanced strategic marketing communications.

This follows a competitive selection process initiated in August last year, which saw 11 agency groups bidding for the business, including incumbent agencies for creative and media services, TBWA\ and Zenith respectively.

“As we carried out our review it was clear that our underlying branding approach, which consists of the iconic Singapore Girl and an emphasis on customer service as a crucial differentiator, remains current and continues to set us apart in our industry,” Singapore Airlines’ Senior VP – Sales and Marketing, Campbell Wilson says.

Ara Hampartsoumian, Managing Director of TBWA\Singapore

Ara Hampartsoumian, Managing Director of TBWA\Singapore (picture) and James Hawkins, CEO of PHD APAC, are both very delighted as James adds, “We are extremely proud of the synergy of both teams; for us, success was an only option and our persistent passion, energy and ambition for the SIA brand won in the end. As one team, which we have called SQ1, we look forward to leveraging the best of both our capabilities in driving innovative and impactful communications for the airline.”

Extra good news is that the Singapore Girl stays. For some SIA advertising history, click here

SQ1 serves routes San Francisco to Hong Kong, and Hong Kong to Singapore daily.


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